Ethnicmode
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Payment Policy

Please read the Payment Policy carefully before you are placing the order. By using ETHNICMODE and/or placing an order you agree to be bound with the same as below.
 
These terms and conditions set out the basis on which you can use our online website, Customer Support and Stores to place orders for items from ETHNICMODE. All payments would be made in favor of ETHNICMODE.  By ordering / purchasing goods from www.ethnicmode.net it is implied that you have understood and accepted the mentioned terms.
 
The supplier of the goods featured is ETHNICMODE. You may contact us by email at support@ethnicmode.net or phone us on +919328361115. All the calls made to ETHNICMODE will be recorded for training and monitoring purposes as a part of our efforts to improve service to our customers. We may contact you for marketing purposes by email, messages and calls with our upcoming product offers.
 
Order process
 
Once you have found a product you want to buy, select your sizes and click on the 'ADD TO CART’ option *Please note that the measurements would carry 2 size options:- a) Body measurements  b) Cloth measurements
 
A) Body Measurement :-
 
# As per your requested Body Size measurement, Cloth will be stitched big 1-2 inches for pefect fitting. 
 
B) Cloth Measurement :-
 
# Under Cloth measurement option, product Stitched with same measurements as you given.
# Not stitched any other then your measurements.
# It's your resposiblity to give correct measurements.
 
Click on ‘PROCEED TO CHECKOUT’ to complete your order.
 
Ensure that you enter a correct email address after which, we would send you an order acknowledgement email and order update email(s). The contract will be formed at the place of dispatch of the products.
 
Payment
 
We accept all major credit cards / debit cards and paypal.
 
Shipping & delivery
 
We ship to any IN address as well as provide International Shipping almost all over the world. Please see our Shipping Policy  for the country list and prices.The product delivery time frame is between 4-5 business days from the day of dispatch
 
GST / Custom Taxes and Import Duties are not in our control. They vary according to the rules of different countries and must be paid directly by the buyer. GST / Custom Taxes and Import Duties are not included in our ordering process, but may be charged to you by your government. International customers are responsible for any customs or duty fees levied by their country. We have no control over these charges and cannot predict when they will occur, as policies vary greatly from nation to nation. They are entirely your responsibility. The courier company may also charge some additional service charges over and above custom duty on a case to case basis. Every time when an item crosses an international border from one country to another, it is subject to these charges by the importing country rules and regulations. Charges such as Custom or Import Duties, GST, Local Sales Tax, Clearance charges are not in our or any seller's, control, but are determined by your local government.
 
Cancellation
 
You may cancel an order within 24 hours after placing it. No cancellations beyond 24 hours will be entertained barring extenuating circumstances Any accepted cancellation beyond 24 hours will be exclusively at the discretion of ETHNICMODE & refund would only in the form of credit voucher code You can email us at support@ethnicmode.net for any cancellation request. Cancellation requests are not accepted through phone. Products ordered during our Annual sale cannot be cancelled once an order is placed.
 
Annual sale
 
The products ordered during our Annual Sale cannot be cancelled once an order is placed.Discount coupon code is not applicable during the Annual Sale or on Sale Products.
 
Customized Products/Orders
 
Customized product cannot be reurned or exchanged unless there is any manufacturing defect.There will be no discount available for the customization cost for any product.
 
Fabric, embroidery, fit & finish quality
 
We are a brand name and we pride ourselves in giving the best quality products. So you can be rest assured that the quality of the products received and it will definitely surpass your expectations.Most of the products listed on the website are clicked under Professional Photo Shoot studio lights & there might be a slight variation in terms of colour when the actual product is delivered.
 
Order delay / cancellations due to delay
 
Given the complexity in production, occasionally a product may not be produced as per the output expected and so we may seek your approval on this matter. This may result in your order getting delayed.Incase our garment construction expert team notices that the measurements you have provided is not right or if there is a variation then we may approach you to cross check the measurements again. The time taken for these measurements to be re-checked may delay an order.At any point in time, during the garment construction process it cannot be canceled.
 
Refunds
 
A cancelled order within 24 hours will result in a credit voucher code for future purchase OR refund in your bank account & Refunds will be processed in a form of credit to their Credit Card / Net Banking / Debit Card Account within 7 business days.During peak periods such as Sales or Festive periods, processing returns may be slightly delayed.
Products purchased during or on Sale will not be eligible for refunds
At no point of time, we would issue refunds, more than the product value.

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